Help
We're here, and we're human.
Shipping, returns and a real inbox. We answer within one business day.
Shipping
Orders ship within 1–3 business days and arrive in about 7–14 business days in the US. Free shipping on 2 or more sticks; $4.99 for a single stick. You'll get a tracking link by email as soon as your order ships.
30-day glow guarantee
Use Steep for up to 30 days from delivery. If your skin doesn't feel cleaner and less shiny, contact us with your order number for a refund.
Damaged or missing order
If something arrives broken or your tracking stops moving, write to us and we'll send a replacement or refund.
Email us
eluong1@icloud.com